Quality Indicators

“These indicators are based on a survey of 28 students and 21 employers. This sample represents 56% per cent of this organisation’s training delivery in the 2011 calendar year.  The students and employers surveyed for these indicators were selected by this organisation in accordance with national guidelines”.

Quality indicators Report 2012 students

QI Registering body report for 2011 students

‘Competency completions, in this case, are a measure of volume’.


Refund Policy

Refund Policy

North Ringwood Community House Inc will maintain a fair and equitable refund policy. This policy will adhere to the funding guidelines for Government funded training.

 Policy: Government Funded Course Refunds

  • If a student notifies NRCHI.  in writing that they are withdrawing from a course at any time up to 4 weeks after commencement, NRCHI will keep the minimum tuition fee but we will refund any tuition fees above the minimum, and all other fees. 
  • If the course is cancelled at any time during a person’s enrolment, a